Skills

HTML

CSS

Bootstrap

JavaScript

Flutter

Firebase

MySQL

Laravel

GIT

Github

CMS

API

Projects

My Other Skills

I became a valuable member of the ICT support team of the PE TVET College during the internship program, with my dedication, technical and interpersonal skills and eager to learn attitude, I was exposed in first and second line of ICT support of the college computer system and networks for both academic and administration users.

Key areas in which work exposure and experience were provided Includes

  • Connecting computers to the printer.
  • Performing software installation, which includes Windows 10, Microsoft Office, Java, I-Enabler, ITS, Antivirus, browsers like google chrome, Adobe Reader and so much more.
  • Ensuring that all the labs are running smoothly.
  • Adding computers to the college network.
  • Troubleshooting computers and printers.
  • Setting up emails for stuff as well as the academic users.
  • Performing software updates.
  • Creating host files on notepad for staff users to log on ITS and I-Enabler.
  • Performing email password resets for all the users using Office 365 Admin Center.
  • Setting up workstations for all the new users.
  • Logging calls on behalf of the staff to Lenovo for laptop repairs.
  • Logging calls to Xerox for printer toners and drum cartridges.
  • Internal and external computer hardware replacement.
  • Closing of tickets using Dimension Data ITSM ticketing system.
  • Installing and configuring the VPN application system.
  • Performing deep scans to the computer systems for viruses and malware.

Contact me